Last Updated: December 19, 2024
Welcome to Darwin Labs Inc. ("Darwin", "we", "our", or "us"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app and services (collectively, the "Service"). By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.
We collect various types of information to provide and improve our Service:
Personal Information: Includes your name, email address, and any other information you provide when registering or communicating with us.
Business Information: Comprises customer lists, invoice data, and other relevant business details obtained through integration with your invoicing and payment systems.
Technical Information: Encompasses device information, log data, IP addresses, cookie data, and usage details about how you interact with our Service.
We utilize the collected information for various purposes:
Service Provision: To operate, maintain, and provide features of our AI-powered revenue recovery services.
Communication Management: To generate and manage AI-powered emails and phone calls to your customers.
Service Improvement: To analyze usage patterns and enhance the quality and performance of our Service.
User Communication: To send administrative information, respond to inquiries, and provide updates related to our Service.
Important Note Regarding Google Workspace Data: We do not use any data obtained through Google Workspace APIs to develop, improve, or train generalized or non-personalized AI and/or ML models. Any data accessed through Google Workspace is used solely for providing our specific services to you.
We may share your information in the following circumstances:
Service Providers: With third-party service providers who assist in operating our Service, such as communication platforms and data analytics tools. These providers are contractually obligated to protect your data and use it solely for specified purposes.
Legal Requirements: If required by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We use cookies and similar tracking technologies to enhance your experience:
Types of Cookies:
Persistent Cookies: Remain on your device until they expire or you delete them.
Session Cookies: Temporary cookies that are deleted once you close your browser.
Purpose of Cookies: To remember your preferences, authenticate users, and analyze usage patterns to improve our Service.
You can manage your cookie preferences through your browser settings.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Objection: Object to the processing of your personal data under certain conditions.
To exercise these rights, please contact us at support@makedarwin.com.
Our Service is intended for users who are 18 years of age or older. We do not knowingly collect information from individuals under 18.
Our Service is currently available to users in the United States. If you access the Service from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy regularly for any changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@makedarwin.com.